Privacy Policy
Learn how TheAromaverse collects, uses and safeguards your personal information.
Your Privacy Matters
At TheAromaverse, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how it is used and how we keep it secure.
Information We Collect
- Name
- Email Address
- Mobile Number
- Shipping Address
- Order History
- Account Credentials
How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products, services and website.
- Respond to enquiries made via email or WhatsApp.
Payments
Payments made on TheAromaverse are securely processed through trusted payment partners such as Razorpay. We do not store your debit card, credit card or UPI credentials on our servers.
Marketing Communication
If you subscribe to our newsletter or promotional updates, we may occasionally send information about new arrivals, exclusive launches and special offers. You may unsubscribe at any time.
Data Protection
We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse or disclosure.
Third-Party Services
We may use trusted third-party providers for payment processing, shipping, analytics and communication. These providers only receive the information necessary to perform their services.
Cookies and Visit Analytics
We use our own first-party cookies to keep your cart, remember your preferences and understand how our website is used: for example, which pages are visited, which perfumes are viewed and whether a visit came from a search engine, social media or one of our ads. This information is used in aggregate to improve the shop. We also use the Meta Pixel, which tells Meta (Facebook and Instagram) when perfumes are viewed, added to the cart or bought on our site, so we can measure our ads and show relevant products to people who have visited us. You can control this in your Facebook / Instagram ad settings.
If you share your name, phone number or email with us (for example to save your cart or place an order), we may link your later visits to those details so we can help you with your cart, order or questions. You can ask us at any time to stop this or to delete your details by writing to thearomaverse57@gmail.com or messaging us on WhatsApp.
Your Rights
You may contact us to request updates or corrections to your personal information where applicable.
Contact Us
- Email: thearomaverse57@gmail.com
- WhatsApp: +91 70695 79607
Last Updated: July 2026